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Terms of Service
Last updated: 12 December 2025
These Terms of Service (“Terms”) govern your use of the website and online services provided by UNITED SOCIAL IMPACT INSTITUTE (“UNITED SOCIAL IMPACT INSTITUTE”, “we”, “us”, or “our”), a domestic nonprofit corporation (New Mexico, USA) with its principal place of business at:
1829 Richmond Dr NE
Albuquerque, NM 87106
United States
By accessing or using our website, making a donation, registering for an account or otherwise interacting with us online, you agree to be bound by these Terms. If you do not agree, you must not use our website or services.
1. Purpose of Our Services
UNITED SOCIAL IMPACT INSTITUTE operates humanitarian and social assistance initiatives in support of children and families in need. Our website allows you to:
- Find information about our projects and campaigns;
- Make one-off or recurring donations;
- Sign up to receive updates and newsletters; and
- Contact us for further information or partnership opportunities.
2. Eligibility
You may use our website only if you are at least 18 years old or of legal age in your jurisdiction to enter into binding agreements. By using the website, you represent that you meet these requirements.
3. Donations
3.1 Voluntary contributions
All contributions made through our website are voluntary and are treated as donations to support the work of UNITED SOCIAL IMPACT INSTITUTE. Unless expressly stated otherwise, donations are not payments for goods or services.
3.2 Use of donations
We use donations to fund our social and humanitarian projects and related operating costs. While we make every reasonable effort to allocate funds in line with the purposes communicated on the website, UNITED SOCIAL IMPACT INSTITUTE retains ultimate discretion over how donations are used, to ensure they are applied where the need is greatest and consistent with our mission.
3.3 Currencies, pricing and fees
Donations may be shown, processed or converted in different currencies depending on your location and our payment providers. For more details, please refer to our Pricing and Fees page.
3.4 Recurring donations
If you choose to set up a recurring donation, you authorise us and our payment processor to charge the selected amount at the chosen interval until you cancel. You may cancel recurring donations at any time according to the instructions provided in the confirmation email or by contacting us at youhelped@unitedsocialimpact.ong.
3.5 Refunds
Donations are generally non-refundable, except as required by applicable law. However, if you believe a donation has been made in error (for example, an incorrect amount or unauthorised transaction), please contact us within 14 days at youhelped@unitedsocialimpact.ong. We will review each request on a case-by-case basis.
4. Accounts and Security
If we offer the option to create an account, you must provide accurate and complete information and keep your login credentials confidential. You are responsible for all activities that occur under your account. Please notify us immediately if you suspect unauthorised use of your account.
5. Acceptable Use
You agree that you will not:
- Use the website for any unlawful purpose or in violation of any applicable law;
- Attempt to gain unauthorised access to any part of the website or our systems;
- Interfere with or disrupt the operation of the website;
- Upload or transmit viruses, malware or other harmful code;
- Use the website to harass, abuse or harm any person; or
- Infringe the rights of UNITED SOCIAL IMPACT INSTITUTE or any third party.
6. Intellectual Property
All content on the website, including text, images, graphics, logos, and software, is owned by or licensed to UNITED SOCIAL IMPACT INSTITUTE and is protected by copyright, trade mark and other intellectual property laws. You may view, download and print content for your personal, non-commercial use only, provided that you do not remove any copyright or proprietary notices.
You must not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content without our prior written permission.
7. Third-Party Services and Links
Our website may link to third-party websites or services, including payment processors. We do not control and are not responsible for the content, policies or practices of these third parties. Your use of third-party services is subject to their own terms and conditions and privacy notices.
8. Disclaimer
While we endeavour to ensure that the information on our website is accurate and up to date, it is provided “as is” and “as available”, without warranties of any kind, whether express or implied. UNITED SOCIAL IMPACT INSTITUTE does not guarantee that the website will be uninterrupted or error-free.
Nothing on our website constitutes financial, legal or professional advice. You should obtain independent advice before making any decisions based on information found on the website.
9. Limitation of Liability
To the maximum extent permitted by law, UNITED SOCIAL IMPACT INSTITUTE and its directors, employees and volunteers shall not be liable for any indirect, incidental, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of or inability to use the website or services.
Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
10. Indemnity
You agree to indemnify and hold harmless UNITED SOCIAL IMPACT INSTITUTE from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of or in any way connected with your violation of these Terms or your misuse of the website.
11. Changes to These Terms
We may update these Terms from time to time, for example to reflect changes in the law or in our services. When we do so, we will update the “Last updated” date at the top of this page. Where appropriate, we may notify you by email or by a notice on the website. Your continued use of the website after any changes means you accept the updated Terms.
12. Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them are governed by and construed in accordance with applicable laws. Where required, mandatory consumer protections in your place of residence will still apply.
13. Contact Us
If you have any questions about these Terms, please contact us at:
Email: youhelped@unitedsocialimpact.ong
Address: 1829 Richmond Dr NE, Albuquerque, NM 87106, United States
Important information about donations
When proceeding to checkout and clicking the "Donate Now" button (or equivalent on the payment page), you expressly accept all our terms and policies. These documents can be read at any time through the links below:
We recommend reading them carefully before completing any donation.